Privacy Policyמדיניות פרטיות
This policy explains what MuzikA collects, why, and the choices you have. We keep it short and plain. Questions? Talk to us.
What we collect
- Account data — business name, contact name, email, phone and login credentials for operators and businesses.
- Usage data — which devices are online, what is scheduled, and playback events used for analytics.
- Technical data — basic device and connection information (device id, browser type, IP address) needed to keep playback reliable and secure.
- Payment — handled by an external, secure payment provider; we do not store full card details.
What we don't do
- We don't sell your personal data.
- We don't use your account for advertising profiling.
- We don't access audio in your venue — MuzikA streams to your devices, it doesn't listen.
Our apps (MuzikA Player, MuzikA Remote)
MuzikA Player plays the venue's programme on the device installed at the business. MuzikA Remote is the venue's controller: it plays no audio and sends the venue account's control actions (play, pause, skip, volume, list selection) and basic diagnostics to the MuzikA backend so the venue player can act on them. Both apps are used with a business account created by MuzikA; there is no sign-up, no purchase and no advertising inside the apps. They contain no third-party analytics or advertising SDKs and do not track you across other apps or websites. Data is sent over HTTPS only.
How we use data
To provide and improve the service: deliver music to your devices, run schedules, show analytics, handle support and billing, keep the service secure, and meet legal requirements.
Processors & transfers abroad
We rely on providers that process data for us: Supabase (database), Vercel and Cloudflare (hosting and delivery), and a secure external payment provider. Some of them store data on servers outside Israel (including the United States); by using the service you agree to that transfer and storage.
Cookies, storage & security
The site and the player use cookies and localStorage to operate, remember preferences (such as your language) and load faster. Data is stored with reputable cloud providers and protected with tenant isolation and access controls. Each operator only sees their own data. We keep data while the account is active or as the law requires, then delete or anonymise it.
Your choices
You can access, correct or delete your account data, export your playback records and opt out of marketing. To make a request, email zachomusic@gmail.com. The service is for businesses and adults; we do not knowingly collect data about minors.
Changes
We'll update this page when our practices change and revise the date above.